How we’re responding
Airbnb.org, a non-profit founded by Airbnb to provide emergency housing in times of crisis, is partnering with local non-profits and government officials to provide free, emergency housing to displaced residents and first responders.Airbnb.org is partnering with Inform Florida and Florida’s 211 network, along with United Way of Southeast Louisiana, and additional community partners across the Gulf Coast region, to provide free emergency housing to residents whose homes are uninhabitable or who are living in areas under mandatory evacuation orders.In Florida, residents living in areas under mandatory evacuation orders can request support by contacting 211, which will determine eligibility.In Louisiana, residents can request support by contacting 211, which will determine eligibility.Because donations to Airbnb.org pay for stays, people in need stay for free.
FAQ
How do I access an Airbnb.org emergency stay?
Currently, Airbnb.org doesn’t accept direct applications for people seeking emergency assistance. Instead, Airbnb.org will work with governmental entities and local non-profit partners to find people in need of emergency stays. Learn more
Who is eligible to book a stay through Airbnb.org?
Can I offer my home for full price on Airbnb for guests and also offer it for free or a discount during emergencies through Airbnb.org?
Yes. You have one calendar, so guests won’t be able to double-book your space.
How will I know that the booking came from Airbnb.org?
Hosts are notified during the booking process when a reservation request is for an emergency stay through Airbnb.org.
What happens when a guest’s stay ends?
Airbnb.org guests are responsible for checking out at the agreed-upon time according to the reservation record. In the event of a missed checkout, Airbnb has a dedicated team of specialised support agents who will work with the guest to facilitate checkout.
Who does my donation help?
100% of your donation funds free emergency housing.
Learn more about our responses
Meet the people affected by disasters and those who helped.
