Our mission is to unlock the power of sharing space, resources, and support in times of need.
For over 8 years, Airbnb helped people in times of crisis through the Open Homes initiative. Airbnb.org is the next chapter. We’re a 501(c)(3) nonprofit with our own mission and board of directors.

How we got started.

2012
October

The idea came from a host

New York City was hit by Hurricane Sandy, one of the worst hurricanes in history. Shell, an Airbnb host in Brooklyn, contacted Airbnb and asked if she could offer her place for free to people who had to evacuate. The Airbnb team worked long hours to quickly make this available to evacuees, and soon over 1,000 hosts opened their homes to those in need.

2013
June

Airbnb makes it possible for more hosts to lend a hand

Airbnb launches a Disaster response tool that lets hosts around the world offer their homes for free during disasters.

2015
April – May

Hosts around the world open their doors to relief workers

Airbnb activates for the Nepal earthquake and hosts welcome their first group of relief workers, with volunteers from All Hands and Hearts.

May – September

Airbnb works with nonprofits to understand how to offer help

Partnerships are created with the Federal Emergency Management Agency (FEMA) to help distribute emergency preparedness resources to hosts and guests. In Greece and the Balkans, Airbnb starts working with Mercy Corps and the International Rescue Committee to provide housing for relief workers on the front lines of the Syrian refugee crisis.

Airbnb also starts offering housing grants to 15+ organizations who need housing for their clients or staff, including Service Year Alliance, Make-a-Wish, and Summer Search.

2016
June

The host community responds to the Pulse nightclub shooting

At the request of the local government, Airbnb, Uber, and JetBlue joined forces to provide housing, flights, and ground transportation for families flying in for funerals or visiting loved ones in the hospital. This was the first time the host community had offered to host people affected by a mass shooting.

September

The White House launches a Call to Action for Private Sector Engagement on the Global Refugee Crisis. Airbnb answers. Airbnb’s co-founder Joe Gebbia was one of 20 executives invited by President Obama to make commitments to the refugee crisis.

November

Airbnb partners with Make-a-Wish with the goal of housing one wish family a day in 2017.

2017
January

Airbnb makes a commitment to the International Rescue Committee

In response to the US executive order halting all refugee admissions and temporarily barring people from seven Muslim-majority countries, Airbnb commits to housing those impacted by the ban. In response, Airbnb also pledges to contribute $4 million over the course of 4 years to the International Rescue Committee to support the housing needs of people who’ve been displaced.

June

Airbnb officially launches Open Homes

On World Refugee Day, Airbnb announces it will double down on its housing efforts with Open Homes. The program has enabled the host community to offer their homes for free to people impacted by disasters or fleeing conflict.

August – September

The community helps over 20,000 people to date

The Open Homes community responds to 4 disasters simultaneously. Hurricane Harvey becomes the host community’s largest activation. In just one month, hosts help over 2,000 people who had evacuated across 3 states. At the same time, hosts opened their homes to those affected by Hurricane Irma, Hurricane Maria, and the Mexico City earthquake.

2018
September

Airbnb announces a medical stays initiative

At the Biden Cancer Summit, Airbnb announces a medical stays initiative in partnership with Hospitality Homes, Fisher House, and Make-A-Wish. Through it, the Open Homes community would provide free places to stay to those traveling long-distances for medical treatment.

November

Hosts respond to two separate wildfires in California

After the Camp and Woolsey Fires in California, over 2,500 hosts opened their doors, and over 2,300 people found a place to stay.

2019
May

Airbnb builds a way for hosts to donate to support Open Homes

Hosts wanted more ways to participate in Open Homes. In response, Airbnb announces a donations platform that lets hosts donate a percentage of their earnings to Open Homes nonprofit partners to help fund stays for those who need them.

2020
January

Hosts offer shelter to over 1,000 people impacted by the Australia bushfires in New South Wales and Victoria. This marks the biggest international Open Homes activation to date.

March

The host community responds to the COVID-19 pandemic

Airbnb announces a way for hosts to provide housing for healthcare workers and first responders on the front lines of the pandemic.

April

Airbnb expands its donation platform, so anyone can make a donation to nonprofits that help frontline workers find a place to stay.

December

Airbnb announces Airbnb.org

Airbnb establishes Airbnb.org, and celebrates all the meaningful work done by hosts and partners through Open Homes. As an independent nonprofit, Airbnb.org will focus on helping people share housing and resources with each other in times of crisis.

Meet our board.

Jennifer Bond

‘Airbnb has proven the power of connecting people and welcoming strangers. Airbnb.org aims to use that power to change lives and transform our world. It is a privilege to be a part of that journey.’

Joe Gebbia

‘I’m inspired by what began with a message from a host, and became a movement of 100,000 people offering their homes to their community. In these times of crisis, this work is more important than ever.’

Sharyanne McSwain

‘Housing is one of the most basic human needs and through their program the Airbnb.org team provides housing during those moments of the greatest need.’

Melissa Thomas-Hunt

‘Providing housing when people are under duress is one of the most humane and compassionate acts that one can undertake. I'm so delighted to be part of such a substantive and life changing effort.’

Jocelyn Wyatt

‘I was excited to join the Board of Airbnb.org because of the significant impact I believe we can have by providing housing and resources to those in need.’

How we work.

Partnering with nonprofits

Airbnb.org gives grants to nonprofits that connect people to temporary housing, resources, and specialized support in times of crisis. We also provide access to free and discounted housing offered by the Airbnb host community.

Investing in equity

We believe in using our power and resources to contribute to a more just world. Airbnb.org invests in organizations with strategies and programs that are aligned with our commitment to advancing equity in communities.

Understanding our impact

We aim to map the impact of our funding and housing program to improving psychosocial wellbeing, alleviating financial burden, and strengthening community and belonging for guests.

Partnerships and grants

Airbnb.org is not accepting requests for funding at this time. In 2021, we’ll share information about our upcoming grant cycle directly with eligible nonprofits.

How we work with Airbnb, Inc.

Airbnb.org is an independent and publicly-supported 501(c)(3) nonprofit organization. Airbnb.org leverages Airbnb, Inc.’s technology, services, and other resources at no charge to carry out Airbnb.org’s charitable purpose. Airbnb.org is a separate and independent entity from Airbnb, Inc. Airbnb, Inc. does not charge service fees for Airbnb.org supported stays on its platform.

The Open Homes program was created by Airbnb, and inspired by the generosity of Airbnb hosts, as a way to help people in need find temporary accommodations. The Open Homes program is currently being transitioned to Airbnb.org, and Airbnb.org will build upon the efforts of the program, consistent with Airbnb.org’s charitable purpose and mission.